Utility Billing Reminder – Penalty Date Clarification
The City of Winnfield would like to remind all utility customers that payments must be received on or before the 12th of the month to avoid late charges.
Please note the following:
Payments received after the 12th are considered late and will be assessed the applicable late penalty in accordance with the City’s utility billing ordinance.
If the 12th falls on a weekend, the penalty date does not change or extend.
However, if the 12th falls on a weekend and you place your payment in the City Hall payment drop box before it is collected on the next business day, your payment will be honored as on time and no late penalty will be assessed.
Payments must be retrieved from the drop box during the City’s next business day collection for this exception to apply. Payments placed in the drop box after it has been collected will be considered late and will be subject to the applicable late penalty.
To avoid any delays or late fees, we encourage customers to make payments early whenever possible.
Thank you for your cooperation and for allowing us to serve our community.
Sec. 19-3. When bills to be paid; failure to pay when due, penalties.
All bills for electric current and/or water and sewer sold by the city shall be paid in full on or before the twelfth day of the month following the period for which the service is rendered. It is further provided that any portion of the bill not paid prior to the twelfth of the month will be assessed a penalty of ten (10) percent of the amount due, and that the entire bill shall be paid by the close of business on the twenty-fifth of each month, and failure to pay by the close of business on the twenty-fifth of the month will result in a service charge of twenty-five dollars ($25.00), whether or not there has been a disconnection of service, without any further notice until such time as the bill, penalties and service charge is paid in full, with the exception of the months of November and February in which the entire bill shall be paid by the close of business on the twentieth day of the month, and failure to pay will result in a penalty of ten (10) percent of the amount due and a service charge of twenty-five dollars ($25.00), whether or not there has been a disconnection of service, without any further notice until such time as the bill, penalties and service charge is paid in full.
(Code 1962, § 14-2; Ord. No. 8-1980, § 2, 10-14-80; Ord. No. 5-2007, § 1, 2-13-07; Ord. No. 11-2009, § 1, 1-13-10; Ord. No. 1-2014, 4-8-14; Ord. No. 11-2020 , 11-10-20)